Welcome to PGMS, operated by Pushpendra Global Mart Solution Private Limited (“Company”, “we”, “us”, or “our”).
We operate the e-commerce website https://pgms.site (the “Site”) and its related services, mobile website and mobile application (collectively, the “Platform”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store and protect your information when you access, browse, register on, or make a purchase through our Platform.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all information collected through the Platform and through services or communications associated with it.
By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy and applicable Indian laws and regulations, including the Information Technology Act, 2000 and other applicable data-protection requirements.
If you do not agree with this Privacy Policy, please discontinue use of the Platform.
Depending on how you use our Platform, we may collect the following information:
| Category | Types of Information | When Collected |
|---|---|---|
| Personal Information | Name, email address, mobile number, billing address and shipping address | Account creation, checkout and customer support |
| Order Information | Order details, products purchased, invoices, transaction references and order history | When you place or manage an order |
| Payment Information | Payment-related information required to process transactions | During checkout |
| Technical Information | IP address, browser type, operating system, device information and referring URLs | When you browse or interact with the Platform |
| Usage Information | Pages viewed, clicks, sessions and interaction with Platform features | During use of the Platform |
| Cookies & Similar Technologies | Session cookies, preference cookies and analytics information | When you browse the Platform |
| Voluntary Information | Reviews, feedback, survey responses and wish-list information | When voluntarily submitted |
Payment information may be processed by authorized third-party payment service providers. We do not necessarily store complete card, banking or other sensitive payment credentials.
We may use the information collected for the following purposes:
Process and confirm orders.
Process payments through authorized payment providers.
Arrange shipping and delivery.
Generate invoices and transaction records.
Process cancellations, returns, replacements and refunds.
Send order and delivery updates.
Create and maintain your account.
Authenticate users.
Secure your account.
Prevent unauthorized access.
Provide customer support.
Understand how users interact with our Platform.
Improve website functionality and user experience.
Develop new products, services and features.
Analyze trends and Platform performance.
Where permitted by applicable law and, where required, with your consent, we may send promotional communications, offers, product updates and other marketing information.
You may opt out of promotional communications at any time.
We may process information to:
Detect and prevent fraud.
Prevent unauthorized activities.
Protect the security of our Platform.
Enforce our Terms of Use and other policies.
Respond to lawful requests.
Comply with applicable laws and regulations.
We may use cookies, pixels, local storage and similar technologies to improve your experience.
These technologies may be used to:
Maintain login sessions.
Remember shopping-cart information.
Remember user preferences.
Understand Platform usage.
Measure website performance.
Improve our services and content.
You may control or disable cookies through your browser settings.
However, disabling certain cookies may affect the functionality of some Platform features.
We do not sell or rent your personal information for monetary consideration.
We may share information with trusted third parties where reasonably necessary to operate the Platform, provide services, process transactions, comply with legal obligations or protect our rights.
| Recipient | Purpose |
|---|---|
| Payment Service Providers | Processing and verification of payments |
| Logistics & Courier Partners | Processing and delivering orders |
| Technology & Hosting Providers | Hosting, infrastructure, security and technical services |
| Analytics Providers | Understanding Platform usage and improving services |
| Customer Support Providers | Handling customer queries and support requests |
| Professional Advisors | Legal, accounting, auditing and compliance services |
| Government & Legal Authorities | Compliance with applicable laws, court orders or lawful requests |
| Business Successors | Merger, acquisition, restructuring or transfer of business assets |
Third-party service providers are expected to process information only for legitimate purposes and in accordance with applicable contractual and legal requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Information may be retained for:
Fulfilling orders and providing services.
Maintaining business and transaction records.
Resolving disputes.
Preventing fraud and abuse.
Complying with legal, tax and accounting obligations.
Enforcing our agreements and policies.
Retention periods may vary depending on the nature and purpose of the information and applicable legal requirements.
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable law.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
Security measures may include:
HTTPS/TLS encryption
Access controls
Authentication and authorization mechanisms
Secure hosting and infrastructure
Security monitoring
Internal access restrictions
However, no method of electronic transmission or storage is completely secure.
Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
Subject to applicable laws and regulatory requirements, you may have the following rights regarding your personal information:
You may request information about personal data held by us.
You may request correction of inaccurate or incomplete information.
You may request deletion of your personal information where legally permissible.
Where processing is based on consent, you may withdraw your consent.
You may opt out of promotional and marketing communications.
You may raise a concern or complaint regarding the collection or processing of your personal information.
To exercise an applicable right, please contact us using the contact details provided below.
Certain requests may be subject to identity verification and applicable legal or contractual limitations.
The Platform is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us.
Upon verification, we will take reasonable steps to address such information in accordance with applicable law.
Our Platform may contain links to third-party websites, applications, payment services or other resources.
We are not responsible for the privacy practices, content or security of third-party services.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
Depending on the technology, hosting, payment, analytics or other service providers used by the Company, your information may be processed or stored outside India.
Where required by applicable law, we will take reasonable steps to ensure that such processing is subject to appropriate safeguards.
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Technology
Legal requirements
Business practices
Data-processing practices
Any updated version will be published on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, complaints or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Registered Office:
T3B-1006, NX-ONE, Plot No. 17,
Sector Techzone-4, Bisrakh,
Gautam Buddha Nagar, Uttar Pradesh – 201306, India
Email: info@pgms.store
Mobile: +91 8858585769
Website: https://pgms.site
Company: Pushpendra Global Mart Solution Private Limited
Platform: PGMS
Effective Date: 24 August 2026
Last Updated: 24 August 2026
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