This document is published in accordance with applicable provisions of Indian law and sets out the terms and conditions governing access to and use of pgms.site, including its related mobile website, mobile application, products and services (collectively referred to as the “Platform”).
The Platform is owned and operated by Pushpendra Global Mart Solution Private Limited, a company incorporated under the applicable laws of India, having its registered office at the address mentioned above (hereinafter referred to as the “Company”, “Platform Owner”, “we”, “us” or “our”).
By accessing, browsing, registering on, or otherwise using the Platform, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use and all policies referenced herein.
You must provide accurate, complete and up-to-date information when creating an account or placing an order on the Platform.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.
The Company reserves the right to suspend, restrict or terminate an account where information provided by a user is inaccurate, misleading, fraudulent or in violation of these Terms.
You agree to use the Platform only for lawful purposes and in accordance with these Terms.
You shall not:
Use the Platform for any unlawful, fraudulent or unauthorized purpose.
Attempt to gain unauthorized access to the Platform, its servers or related systems.
Interfere with or disrupt the operation or security of the Platform.
Upload or transmit malicious software, viruses or harmful code.
Misuse another person's account or personal information.
Engage in activities that may damage the reputation, functionality or security of the Platform.
We make reasonable efforts to ensure that product descriptions, prices, images, specifications and other information displayed on the Platform are accurate and up to date.
However, minor variations may occur due to product batches, screen settings, photography, availability or other circumstances.
To the maximum extent permitted by applicable law, the Company does not warrant that all information available on the Platform will always be complete, accurate, current or error-free.
All content available on the Platform, including but not limited to logos, trademarks, graphics, images, product descriptions, text, software, design elements and other materials, is owned by or licensed to the Company unless otherwise stated.
No user shall reproduce, copy, modify, distribute, publish, sell or commercially exploit any Platform content without prior written permission from the Company.
When you place an order through the Platform, you are making an offer to purchase the selected product(s) subject to these Terms.
An order shall be considered accepted only when the Company confirms the order or dispatches the product, as applicable.
The Company reserves the right to cancel or refuse an order in circumstances including product unavailability, pricing errors, suspected fraudulent activity, incorrect information or violation of these Terms.
All prices displayed on the Platform are subject to change without prior notice.
You agree to pay the applicable price, shipping charges, taxes and other charges, where applicable, at the time of placing an order.
Payments may be processed through third-party payment service providers. The Company does not store sensitive payment information unless legally permitted and necessary for providing the Services.
Orders may be cancelled, returned or refunded only in accordance with the applicable cancellation, return and refund policies displayed on the Platform.
Refunds, where approved, will generally be processed through the original payment method or another method permitted by the Company and applicable payment service provider.
The Company reserves the right to reject fraudulent, abusive or repeated return/refund requests.
The Platform may contain links, integrations or services provided by third parties.
Access to third-party websites, applications or services is subject to their respective terms, privacy policies and conditions.
The Company is not responsible for the content, availability, security or practices of third-party services.
You agree to indemnify and hold harmless the Company, its directors, officers, employees, affiliates, service providers and representatives from claims, losses, liabilities, damages, costs and expenses arising from:
Your breach of these Terms.
Your misuse of the Platform.
Your violation of applicable law.
Your infringement of any third-party rights.
Any fraudulent or unauthorized activity conducted through your account.
To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential or punitive damages arising from the use of the Platform or Services.
The Company shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, technical failures, internet disruptions, logistics issues, strikes, governmental actions or other force-majeure events.
Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.
The Company may update, modify or replace these Terms from time to time.
Updated Terms will become effective when published on the Platform unless otherwise stated.
Users are encouraged to review the Terms periodically. Continued use of the Platform after changes are published constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, courts having jurisdiction in Uttar Pradesh shall have jurisdiction over disputes arising in connection with these Terms or use of the Platform.
For questions, complaints, concerns or communications regarding these Terms, you may contact us at:
Pushpendra Global Mart Solution Private Limited
T3B-1006, NX-ONE, Plot No. 17, Sector Techzone-4, Bisrakh, Gautam Buddha Nagar, Uttar Pradesh – 201306, India
Email: info@pgms.store
Mobile: 8858585769
Orders are generally processed within 2–3 business days, excluding weekends and public holidays.
Processing times may be longer during periods of high order volume, promotional campaigns, unforeseen operational issues or other circumstances beyond our reasonable control.
We provide delivery services within applicable serviceable areas in India.
Estimated delivery time may vary depending on the delivery location, product availability, logistics partner and other circumstances.
The estimated delivery period will be communicated during the ordering or dispatch process, where applicable.
Delivery timelines are estimates and are not guaranteed in circumstances beyond our reasonable control, including:
Adverse weather conditions
Transportation or logistics disruptions
Natural disasters
Public holidays
Government restrictions
Incorrect or incomplete delivery information
High-volume periods
Other unforeseen circumstances
If an order is delayed significantly, we may notify you through the contact information provided during the order process.
Applicable shipping charges, if any, will be displayed at the time of checkout or before the order is confirmed.
Shipping charges may vary depending on the product, delivery location, order value and applicable logistics arrangements.
Customers are responsible for providing accurate delivery information.
If a delivery fails because of an incorrect or incomplete address, unavailable recipient, refusal to accept delivery or other customer-related circumstances, additional shipping charges or re-delivery conditions may apply.
If you receive a damaged, defective or incorrect product, please contact our support team as soon as reasonably possible after delivery with the relevant order details and supporting information.
Such cases will be reviewed in accordance with our applicable return, replacement and refund policies.
For shipping-related questions or concerns, please contact:
Pushpendra Global Mart Solution Private Limited
Email: info@pgms.store
Mobile: 8858585769
Platform: pgms.site
Last Updated: 24 August 2026
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